Setup ticketing - Jira

Automatic ticketing of detected issues gives security and developer teams visibility into potential issues so that they can plan, track, and report work. Vault Radar supports Jira as a ticketing tool.

Prerequisites

• Atlassian API Token

• Jira Base URL

• Jira Project for events and alerts to be added to.

Create a Jira Connection

1. Select Settings from the side navigation. Under the Integration menu, click Jira.

2. Click the + Connection button.

3. Create an Atlassian API Token

4. Paste the API token into the token input.

5. Enter the email of the user used to generate the Atlassian API Token.

6. Enter the Jira Base URL.

7. Click Test & Save.

Create a Jira Subscription

1. Click the + Subscription button to begin the creation process.

2. Choose a name for the subscription as well as the saved filters you would like the subscription to be based on.

3. Choose the connection for the subscription output.

4. Enter the Jira project key.

   Tip

   The project key can be found after /projects/ in the URL: example.atlassian.net/jira/software/c/projects/ENG.

5. Enter the Jira issue type.

6. Enter the Jira assignee ID.

   Tip

   The assignee id can be found after selecting a user filter at the end of the URL: example.atlassian.net/.../assignee=5e6e72063e42490c3801493c

7. Enter the priority.

8. Click Test & Save.

Hashicorp Vault Radar events matching your filters will create tickets in the specified Jira project.